Shipping policy
Last updated: July 30, 2026
At LuxyGlowAura, we aim to process and ship your order as quickly as possible.
1. ORDER PROCESSING
Orders are generally processed within 1–3 business days after your order has been placed.
Once your order has been processed and shipped, you will receive a confirmation email containing tracking information when available.
Please note that processing times may occasionally take longer during periods of high order volume, holidays, or other circumstances outside our control.
2. SHIPPING TIMES
Estimated delivery times may vary depending on your location, shipping method, and other factors.
Most orders are estimated to arrive within 7–15 business days after processing.
Please keep in mind that these are estimated delivery times and are not guaranteed. Delays may occur due to customs, weather, carrier issues, holidays, or other circumstances beyond our control.
3. SHIPPING COSTS
Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.
From time to time, LuxyGlowAura may offer free shipping promotions or other shipping offers.
4. ORDER TRACKING
When tracking information is available, it will be sent to the email address provided during checkout.
Tracking information may take some time to update after your order has been shipped.
5. CUSTOMS & IMPORT FEES
Depending on the destination country, your order may be subject to customs duties, taxes, or other import fees.
Any applicable customs duties, taxes, or fees are the responsibility of the customer unless otherwise stated at checkout or required by applicable law.
LuxyGlowAura is not responsible for delays caused by customs processing.
6. INCORRECT SHIPPING INFORMATION
Please make sure that your shipping information is correct before completing your purchase.
If you provide an incorrect or incomplete shipping address, please contact us as soon as possible. We will do our best to assist you, but we cannot guarantee that the shipping information can be changed once the order has been processed or shipped.
7. LOST OR DELAYED ORDERS
Once an order has been handed over to the shipping carrier, delivery times may be affected by circumstances outside of our control.
If your order appears to be delayed or lost, please contact our customer support team so we can assist you in checking the available tracking information.
8. CONTACT US
If you have any questions regarding shipping or your order, please contact LuxyGlowAura through the customer support information available on our website.
LuxyGlowAura reserves the right to update this Shipping Policy when necessary.